Clearwater, FL – June 20, 2013 – The 22nd annual Arthur Rutenberg Homes Pride In Partnership awards dinner was held on June 18th at the Hilton Carillon Park in St. Petersburg. Awards were presented to ARH franchisees and vendor partners who exhibited noteworthy performances during the past year.
Franchisee Dale Kinsell was named the 2013 Builder of the Year. Dale was honored for operating the best overall franchise and setting high standards of excellence in marketing, financial management, customer satisfaction, construction quality and contribution to the strength and quality of the Arthur Rutenberg Homes franchise system.
Barry Rutenberg presented the Chairman’s Award to Derek Nelson. The Chairman’s Award is an award given in order to recognize special achievement and is not awarded every year. Derek was honored for his consistent support of the growth of the ARH Franchise System. He has welcomed franchise candidates to his company and spent generous amounts of personal time explaining the benefits of the ARH Franchise with great success.
Vendor of the Year honors went to Moen. This award speaks for itself, as it is voted on by the ARH franchisees. Moen won this honor for the 6th time for providing quality service to franchisees and providing products to our homeowners that demonstrate superior value. Accepting the award for Moen was Chris Forbrick, Shane Kelly and Alex Hernandez.
The Builder Gold Cup Award went to Jim Sanders and Larry Sandles of SandStar Homes for the second year in a row. The Builder Gold Cup is awarded to the franchise with the highest customer satisfaction rating in the past year based on customer surveys. It recognizes outstanding performance and critical success factors, including service promptness, courtesy of staff, quality control, and the addressing of customers’ concerns – all as rated by its customers. SandStar Homes scored 99% in overall satisfaction and 100% of those respondents would recommend them.
The Vendor Gold Cup was presented to HomeTeam Pest Defense for this vendor partner’s exceptional customer service to our franchisees, their homeowners, the Design Centers and ARH Model Home designers. Accepting the award for HomeTeam were Steve Beam, Laura Claypool, Denise Manka, Mike Prewitt, Suzanne Staton and Sergio Terzado.
The Best Model Award was presented to Nelson Homes for the Marbella model located in The Lake Club at Lakewood Ranch.
The Best Model Interior Designer this year is Angie Thomas for her outstanding work on the Bermuda at Palencia in Ponte Vedra.
The Award for Communication Excellence, the ACE award, was presented to our vendor partner who, over the past year, has provided the best product training and customer service to ARH builders and Design Centers. The recipient of this year’s ACE Award was Schlage in recognition of their great field representation and superior training for ARH building companies and Design Centers. Scott Schilsky accepted the award for Schlage.
Congratulations to all of the 2013 Pride In Partnership award recipients.
About Arthur Rutenberg Homes
Arthur Rutenberg is celebrating 60 years in the homebuilding industry and has been a respected name in Florida homebuilding since 1953, when he built his first home upon the four "cornerstones" that would make him legendary: design, craftsmanship, service and responsibility. Today, Arthur Rutenberg Homes, Inc. is one of the largest networks of independently owned and operated homebuilding companies in the nation, with franchised homebuilders throughout Florida, North Carolina, South Carolina and Tennessee. For further information, contact Gabriella Nelms at 727-536-5900.